Written · $40 · 24-hour turnaround

Async picture-and-description diagnostic

For problems that do not need a back-and-forth conversation. You upload photos and describe what is happening; a greybeard reviews and writes back within 24 hours with what we think is going on, what to try, and whether you need a live consult or onsite help. Good first step for homeowners who do not know if their issue is even worth a phone call.

• •Upload 1–10 photos via the intake form
• •Written diagnosis within 24 hours (often faster)
• •Includes a clear next-step recommendation
• •Credited toward a paid consult if you end up booking one